Frequently asked questions

Explore how Smart ERPNext connects your company, supports your workflows, and fits your business.

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General

Can I control what each employee can access?

Yes. Roles and user permissions control access to records and actions. We configure access around your responsibilities and approval process, and agree hosting and backup arrangements as part of your setup.

Can I control what each employee can access?

Yes. Roles and user permissions control access to records and actions. We configure access around your responsibilities and approval process, and agree hosting and backup arrangements as part of your setup.

Can Smart ERPNext connect to my store or other systems?

Can Smart ERPNext connect to my store or other systems?

How does Workflow manage approvals?

How does Workflow manage approvals?

Can I see the system before choosing a plan?

Can I see the system before choosing a plan?

Is Smart ERPNext only an accounting program?

Is Smart ERPNext only an accounting program?

Platform & features

What is Smart ERPNext?

What is Smart ERPNext?

Can I customize forms, reports, and approvals?

Can I customize forms, reports, and approvals?

Will you help train our team?

Will you help train our team?

Does the system support internal collaboration and chat?

Does the system support internal collaboration and chat?

Pricing & plans

How can I explore the system?

How can I explore the system?

Can I upgrade my plan later?

Can I upgrade my plan later?

How is the implementation priced?

How is the implementation priced?

Account & support

How do we get started?

How do we get started?

What is included in ongoing support?

What is included in ongoing support?

How can I contact support?

How can I contact support?

How quickly will I receive a response?

How quickly will I receive a response?

Still have questions?

Reach out and our team will guide you.

Reach out, and our team will guide you.